Privacy Policy

Last Updated: January 29, 2024

1. Introduction

UAB “DPU Systems” (“Avollo,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Fleet Management application, “Avollo: Cloud Fleet Management.”

2. Agreement and Acceptance

By accessing and using our websites, applications, or services (collectively, “Service”), you agree to be bound by this Privacy Policy in conjunction with our Terms of Service available at Terms of Service or any other agreement between you and Avollo.

We may update this Policy, and the “last updated” date will reflect changes. It is your responsibility to stay informed of the current version. If we make material changes, we will provide notice.

3. Company Information

  • Company Name: UAB “DPU Systems”
  • Location: Gedimino pr. 45-4, LT-01109 Vilnius, Lithuania
  • Contact Email

4. About Us

Avollo is a Lithuania-based company that provides “Avollo: Cloud Fleet Management” as a software-as-a-service, enabling customers to track, analyze, and enhance fleet operations.

5. Personal Information Collection

A. Categories of Personal Information Collected

  • Identifiers/biographical information: This includes names, postal and email addresses, phone numbers, online identifiers, Internet Protocol (“IP”) addresses, and other similar identifiers.Do we sell or share? – Yes/No
  • Commercial information: Information about your interest in services we offer.Do we sell or share? – Yes/No
  • Internet or electronic network activity information: This encompasses information about your online activities and interactions with our Service.Do we sell or share? – Yes/No
  • Professional or employment-related information: Information about the organization you represent.Do we sell or share? – Yes/No
  • Inferences: Inferences drawn from the above-listed categories of Personal Information to create a consumer profile reflecting consumer preferences or characteristics.Do we sell or share? – Yes/No

B. Business and Commercial Purposes

We collect and use personal information for the following purposes:

  • To provide you with our Service: This includes enabling you to track, analyze, and improve fleet operations.
  • To process your payments and fulfill your orders: Managing financial transactions associated with the use of our Service.
  • To enter into the Agreement with the organization you represent: Establishing contractual relationships.
  • To create, maintain, customize, and secure your account with us: Ensuring personalized and secure access to our Service.
  • To communicate with you: This involves responding to your inquiries/requests, seeking feedback, and providing updates and messages about changes to our Service, this Policy, and/or other applicable terms and conditions.
  • To review the usage and maintain the operation of our Service: Analyzing Service usage patterns and ensuring smooth operations.
  • To conduct analysis and develop and/or improve our products and Service: Enhancing the functionality and features of our Service.
  • To monitor, protect, and maintain the security and integrity of our Service and our business: This includes protecting against and preventing fraud, unauthorized transactions, claims, and other liabilities.
  • To comply with applicable laws and regulations: Ensuring adherence to legal requirements.
  • To respond to lawful requests and communications from law enforcement and other government officials: Cooperating with authorities when necessary.
  • To protect our rights, privacy, safety, property, and/or those of others: Safeguarding the interests of Avollo and its users.
  • To fulfill any other purpose for which you provide your Personal Information or as explained to you at the point of information collection: Meeting additional needs based on user preferences or specific requests.
  • To provide you with customized content or targeted offers: Offering a personalized experience.
  • To send you information, newsletters, and marketing/promotional material: Delivering relevant updates and promotional content from us and/or on behalf of our marketing partners and affiliates.

C. Retention

We will retain your Personal Information for as long as reasonably necessary to provide you with our Service that you request, for marketing purposes unless you opt out as described in our Policy, or otherwise where permitted or required in accordance with applicable law. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. What this means in practice will vary between different types of information, and when we consider our approach, we take into account ongoing business or legal needs for the information, for example in relation to tax, health and safety, and potential or actual disputes or investigations.

6. What Information Do We Process?

We process two types of information:

  • Personal Information: This is information directly associated with a specific person or entity, including but not limited to, names, email addresses, usernames, passwords, and payment information. When we process your Personal Information, we do so in accordance with this Policy.
  • Non-Personal Information: This is information we collect or compile that by itself cannot be directly associated with a specific person or entity. We may compile “Non-Personal Information” into “Aggregate Data”. This Policy in no way restricts or limits our collection and use of Non-Personal Information and Aggregate Data, and we may share Non-Personal Information and Aggregate Data that we collect or compile with third parties for various purposes, including to help us better understand our customer needs and improve our Service, and for advertising and marketing purposes.

7. Whose Personal Information Do We Process?

We collect and process your Personal Information when you are a visitor to our website (“Visitor”) or when you are a customer or user of our software (“Customer”).

Our Service is not targeted at children nor do we allow children to use our Service. We will not knowingly process the Personal Information of children.

8. How Do We Collect Your Personal Information?

We collect your Personal Information in a few different ways:

  • Information Knowingly Provided by You: We collect Personal Information that you knowingly provide to us, such as when you register for an account, fill out a form, or make a purchase.
  • Information Inferred from Your Interactions: We collect information about your interactions with our Service, such as the pages you visit, the features you use, the links you click on, and the actions you take.
  • Information Received from Third Parties: We may receive information about you from third parties. For example, if you access our Service through a third-party connection or log-in, for example, through Facebook Connect, Google, or another third-party login, we may collect, store, and use information you have agreed to make available, including your name, email address, date of birth, gender, and profile picture.
  • Automatic Collection: Like many websites and online services, we use automatic data collection technologies such as cookies, web beacons, and log files to collect and store certain information when you interact with our Service.
    Detailed information about the cookies we collect is provided in the document called Cookie Policy.

9. Information Collected

For Visitors:

  • IP Address, Access Times, Browser Type, Language: We automatically receive and record information about your computer and browser, including your IP address, software, and hardware attributes, the pages you view, the actions you take, and the dates and times you access the Service.
  • Website Interactions Using Session-Replay Services: We use session-replay services to record and analyze your interactions with the Service.

For Customers:

  • Name, Contact Details, Organizational Information: When you register for an account, we collect your name, email address, phone number, and other contact information. We may also collect information about the organization you represent.

10. Information Sharing and Disclosure

We may share your Personal Information with third parties under the following circumstances:

  • Service Providers: We may share your Personal Information with third-party service providers that provide business, professional, or technical support functions.
  • Business Partners: We may share your Personal Information with business partners to offer you certain products, services, or promotions.
  • Analytics Partners: We may share your Personal Information with third-party analytics partners for the purposes of analyzing how you use our Service.
  • Marketing Partners: We may share your Personal Information with third-party marketing partners and affiliates for marketing and promotional purposes.
  • Corporate Transactions: In the event of a corporate transaction, such as a merger, acquisition, or asset sale, your Personal Information may be transferred.

We do not sell or share Personal Information processed on behalf of our Customers.

11. Cross-Border Data Transfers

Avollo, processes Personal Information of the U.S. residents. Data transfers may occur to provide our Service.

For residents of the European Union (“EU”), we have a Data Processing Agreement (“DPA”) in place. This DPA outlines our commitments to comply with European data protection requirements when processing your Personal Information.

12. Modifying Your Personal Information

Registered users can review, update, correct, or delete their Personal Information by logging into the Service and editing their profile. If you have any questions or concerns, please contact us.

13. Security

We employ technical, administrative, and physical measures to protect your information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us.

14. Communication, Direct Marketing, and Opt-Out of Targeted Advertising

We may communicate with you for updates, customer support, and direct marketing. You can unsubscribe from marketing communications at any time by following the instructions in the communication.

15. Your Privacy Choices and Rights

  • Right to Know: You have the right to know what Personal Information we have collected about you and request details about how we process it.
  • Right to Data Portability: You have the right to receive a copy of your Personal Information in a structured, commonly used, and machine-readable format.
  • Right to Delete: You have the right to request the deletion of your Personal Information.
  • Right to Correct: You have the right to correct any inaccuracies in your Personal Information.
  • Right to Opt Out: You have the right to opt out of certain processing activities, such as direct marketing.
  • Agent Requests: You can designate an authorized agent to make a request on your behalf.
  • Right to Appeal: If you are a resident of the European Union, you have the right to appeal any decision related to your Personal Information.

16. EU-U.S. Data Privacy Framework

Avollo complies with the EU-U.S. Data Privacy Framework. If you have inquiries or complaints, please contact us.

17. COPPA Compliance

Our Service is not intended for children under 13, and we do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you believe that we might have collected Personal Information from a child under 13, please contact us.

18. DMCA Compliance

If you believe that any material on our Service infringes upon any copyright that you own or control, you may file a notification by contacting us.

19. Contact Information

For questions or concerns, contact us at Contacts Page or by mail: UAB “DPU Systems,” Gedimino pr. 45-4, LT-01109 Vilnius, Lithuania.

Last Updated: January 29, 2024